Shipping and Delivery Terms & Conditions
1. Introduction These Shipping and Delivery Terms and Conditions apply to all orders placed on our website https://eatgoodorder.com. By making a purchase, you agree to abide by these Terms in addition to our general Terms and Conditions.
2. Shipping Areas We currently offer shipping to the following regions:
• Anywhere in India only.
• We may Not Deliver’s to:
• P.O. Boxes: We do not ship to P.O. Box addresses.
• Certain Remote Areas: Some remote or hard-to-reach locations may not be eligible for standard delivery services. Please check with us if you are unsure.
• Special Delivery Requirements: In some areas, additional delivery restrictions may apply due to local laws, regulations, or customs procedures. Please check with local authorities for additional information on shipping restrictions in your area.
If your location falls under any of these restricted areas, we will notify you during the checkout process, and you may be asked to select a different shipping address.
3. Shipping Costs
• Shipping fees are calculated based on the destination, size, and weight of the order.
• You will be able to view the shipping cost during the checkout process before completing your purchase.
• In some cases, we may offer free shipping promotions. Terms and conditions for free shipping offers will be provided at checkout.
4. Order Processing Time
• Orders are typically processed within [5] business days from the time of payment confirmation.
• We process orders Monday through Friday, excluding public holidays.
• Orders placed during weekends or holidays will be processed on the next business day.
5. Delivery Time
• Estimated delivery times are provided at checkout and are calculated based on your shipping address and selected shipping method.
• Delivery times may vary due to circumstances beyond our control, such as weather, holidays, or carrier delays.
• Once an order has been shipped, we will provide you with a tracking number to monitor the status of your delivery.
6. Shipping Methods
• We offer various shipping methods including standard, expedited, and express options. The shipping options available to you will be shown at checkout.
• The carrier used for your shipment may vary, and we reserve the right to select the most appropriate carrier for your order.
7. Address Accuracy
• You are responsible for providing accurate shipping information during checkout.
• We are not responsible for delays or non-delivery due to incorrect or incomplete address details.
• Please double-check the shipping address before confirming your order.
8. Delivery Issues
• If you do not receive your order within the estimated delivery time, please contact our customer service team at [contact information]. We will investigate and work to resolve the issue.
• In the event of lost or damaged goods, please refer to our [Return & Refund Policy].
9. International Shipping
• For international orders, additional customs duties, taxes, and fees may apply, and you are responsible for paying these fees upon delivery.
• We are not responsible for delays caused by customs processing or issues at the border.
10. Shipping Restrictions
• Certain products may not be available for shipping to specific locations due to legal or regulatory restrictions.
• We reserve the right to cancel orders if we are unable to fulfill them due to shipping restrictions.
11. Tracking Your Order
• Once your order has been dispatched, you will receive a tracking number by email, which you can use to track the status of your shipment on the carrier’s website.
• If you experience issues tracking your order, please contact our customer service team.
12. Shipping Damages and Returns
• If your order is damaged during transit, please notify us immediately upon receiving the package.
• We may ask for photos of the damaged items or packaging to facilitate the claims process.
• For more information on returning damaged items, please refer to our [Return & Refund Policy].
13. Changes to Shipping Terms
• We reserve the right to modify or update these Shipping and Delivery Terms at any time. Any changes will be posted on this page with the updated date.
• Please review these Terms periodically to stay informed about any updates.
14. Contact Us If you have any questions or concerns about our shipping and delivery policies, please contact us at:
• Email: india@adroitoverseas.com
• Phone: +91 – 86553-99300
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